Privacy Policy
At GenistAI, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, services, and products.
1. Information We Collect
When you interact with GenistAI, we may collect the following types of information:
Personal Information: Name, email address, company details, and contact information when you sign up, contact us, or subscribe.
Usage Data: Information about how you use our website and services, such as pages visited, time spent, clicks, and interactions.
Communications: Messages or feedback submitted via forms, chat, or email.
Cookies and Tracking Data: To enhance your browsing experience, analyze usage, and improve our services.
2. How We Use Your Information
We use the collected data to:
Provide, maintain, and improve our services
Respond to your inquiries and support requests
Send service updates and promotional materials
Analyze usage trends and optimize user experience
Ensure the security and integrity of our platform
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information only in the following cases:
With trusted third-party service providers such as hosting, analytics, and email services
To comply with legal obligations or enforce our Terms of Service
In case of a merger, acquisition, or business transfer, with appropriate safeguards
4. Data Storage and Security
Your data is securely stored using industry-standard encryption and cloud infrastructure.
We implement security measures to prevent unauthorized access, alteration, or disclosure.
While we take reasonable precautions, no online system is completely secure.
5. Cookies and Tracking Technologies
GenistAI uses cookies and similar technologies to improve website functionality, personalize content, and analyze usage. You can manage or disable cookies in your browser settings, though some features may not work as intended.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing communications
Restrict or object to certain data processing activities
To exercise these rights, please contact us at support@genistai.com.
7. Third-Party Services
Our services may integrate with third-party tools such as Slack, Google, and Microsoft. These providers have their own privacy policies, and we encourage you to review them before use.
8. Children’s Privacy
GenistAI is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, contact us immediately for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@genistai.com
Address: GenistAI, New Delhi, India